Shipping policy
Fur-Living Shipping Policy
At Fur-Living, we are committed to providing an exceptional shopping experience for our customers in the United Kingdom, USA and Australia, including clear and straightforward shipping policies. We offer free shipping on all orders to United Kingdom, USA and Australia.
Delivery Times
Below are the estimated delivery times for all packages:
- Order cutoff time: 5:00 PM (GMT) Greenwich Mean Time. Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.
- Order handling time: 1 to 2 business days (Monday to Friday). Once your order is processed, it will be shipped by one of our trusted carriers.
- Transit time: 4 to 7 business days (Monday to Friday).
- Estimated delivery time: 5 to 9 business days.
Carrier Services
We partner with the following reliable carriers for deliveries within the United Kingdom:
- Royal Mail
- DPD
- UPS
- FedEx
- DHL
Shipping Costs
Free Shipping: All orders qualify for free shipping, with no minimum order requirement.
Delivery Issues
If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.
Tracking Your Order
Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package’s journey on our Track My Order page.
Questions?
Visit our Frequently Asked Questions page or contact our customer services.
Contact Information:
Store Name: Fur-Living
Address: 1037 Budapest Ürömfű utca 62. Hungary
Email: info@fur-living.com
Phone: +447346002737
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)
We will respond to your email within 24 hrs (Mon–Fri) — weekend messages answered Monday.
